Incidents | mailfloss Incidents reported on status page for mailfloss https://status.mailfloss.com/ https://d1lppblt9t2x15.cloudfront.net/logos/8294d29c9c1e266e55e6b326bf056f09.png Incidents | mailfloss https://status.mailfloss.com/ en Instafloss recovered https://status.mailfloss.com/ Sat, 28 Jun 2025 23:36:11 +0000 https://status.mailfloss.com/#20621ac5bb31aa5d6ea7bd258141c1602dba18948e22d554ce6902baab7c9179 Instafloss recovered Instafloss went down https://status.mailfloss.com/ Sat, 28 Jun 2025 23:33:11 +0000 https://status.mailfloss.com/#20621ac5bb31aa5d6ea7bd258141c1602dba18948e22d554ce6902baab7c9179 Instafloss went down Instafloss recovered https://status.mailfloss.com/ Sat, 28 Jun 2025 20:48:09 +0000 https://status.mailfloss.com/#6a7854257d5657df915ebd4a19e9c1eb84d27a0d9f95097fdce78dae2fbdf75a Instafloss recovered Instafloss went down https://status.mailfloss.com/ Sat, 28 Jun 2025 20:45:10 +0000 https://status.mailfloss.com/#6a7854257d5657df915ebd4a19e9c1eb84d27a0d9f95097fdce78dae2fbdf75a Instafloss went down Instafloss recovered https://status.mailfloss.com/ Fri, 20 Jun 2025 16:54:42 +0000 https://status.mailfloss.com/#0a1edc2a635bfc72999c1b5967306f881253dedc6860d0592526140ff9de6042 Instafloss recovered Instafloss went down https://status.mailfloss.com/ Fri, 20 Jun 2025 16:51:38 +0000 https://status.mailfloss.com/#0a1edc2a635bfc72999c1b5967306f881253dedc6860d0592526140ff9de6042 Instafloss went down Instafloss recovered https://status.mailfloss.com/ Mon, 16 Jun 2025 15:02:39 +0000 https://status.mailfloss.com/#35d81e9623512a9baa965809374940e857bc10f682c5f8c0a73091b860d343cd Instafloss recovered Instafloss went down https://status.mailfloss.com/ Mon, 16 Jun 2025 14:59:32 +0000 https://status.mailfloss.com/#35d81e9623512a9baa965809374940e857bc10f682c5f8c0a73091b860d343cd Instafloss went down Developer documentation recovered https://status.mailfloss.com/ Thu, 12 Jun 2025 20:12:23 +0000 https://status.mailfloss.com/#65a56b76e68a8ac21c49ccef739a22c50c57058d957d677f06b9bf4f128ac2fb Developer documentation recovered Developer documentation went down https://status.mailfloss.com/ Thu, 12 Jun 2025 18:12:12 +0000 https://status.mailfloss.com/#65a56b76e68a8ac21c49ccef739a22c50c57058d957d677f06b9bf4f128ac2fb Developer documentation went down Instafloss recovered https://status.mailfloss.com/ Wed, 11 Jun 2025 20:18:50 +0000 https://status.mailfloss.com/#84f0ffa6478ee70b881fff1905f9372578b2af24ecbf0345e22809d9d1004fc1 Instafloss recovered Instafloss went down https://status.mailfloss.com/ Wed, 11 Jun 2025 20:15:50 +0000 https://status.mailfloss.com/#84f0ffa6478ee70b881fff1905f9372578b2af24ecbf0345e22809d9d1004fc1 Instafloss went down Instafloss recovered https://status.mailfloss.com/ Wed, 11 Jun 2025 20:09:51 +0000 https://status.mailfloss.com/#0a070bbf6707bcad48e1d58b04101aab9c516b4779eccb0986b859d5f72e6019 Instafloss recovered Instafloss went down https://status.mailfloss.com/ Wed, 11 Jun 2025 20:06:50 +0000 https://status.mailfloss.com/#0a070bbf6707bcad48e1d58b04101aab9c516b4779eccb0986b859d5f72e6019 Instafloss went down Developer documentation recovered https://status.mailfloss.com/ Thu, 08 May 2025 09:06:00 +0000 https://status.mailfloss.com/#7142286f26031b2a1d26200547fcc043dd2960140167d907d0a3d434200c0c65 Developer documentation recovered Developer documentation went down https://status.mailfloss.com/ Thu, 08 May 2025 09:04:00 +0000 https://status.mailfloss.com/#7142286f26031b2a1d26200547fcc043dd2960140167d907d0a3d434200c0c65 Developer documentation went down Developer documentation recovered https://status.mailfloss.com/ Sun, 20 Apr 2025 17:31:33 +0000 https://status.mailfloss.com/#0a68f5bb796c32e48afabe6b0508cbd85b95179573dd6e380a474e209001fd10 Developer documentation recovered Developer documentation went down https://status.mailfloss.com/ Sun, 20 Apr 2025 17:29:06 +0000 https://status.mailfloss.com/#0a68f5bb796c32e48afabe6b0508cbd85b95179573dd6e380a474e209001fd10 Developer documentation went down Developer documentation recovered https://status.mailfloss.com/ Sun, 20 Apr 2025 14:33:55 +0000 https://status.mailfloss.com/#f74d0bbd1b2b2c072818043befa1d44d1e79efe065a05f45dfb4f7d8e0a3dd18 Developer documentation recovered Developer documentation went down https://status.mailfloss.com/ Sun, 20 Apr 2025 12:27:55 +0000 https://status.mailfloss.com/#f74d0bbd1b2b2c072818043befa1d44d1e79efe065a05f45dfb4f7d8e0a3dd18 Developer documentation went down API recovered https://status.mailfloss.com/ Fri, 04 Apr 2025 08:59:08 +0000 https://status.mailfloss.com/#8dfafc5c9196950c4e104b86116d4b59055ede555d1b738846b3f47b6bb45b18 API recovered API went down https://status.mailfloss.com/ Fri, 04 Apr 2025 08:54:02 +0000 https://status.mailfloss.com/#8dfafc5c9196950c4e104b86116d4b59055ede555d1b738846b3f47b6bb45b18 API went down Instafloss performance degradation https://status.mailfloss.com/incident/420791 Thu, 29 Aug 2024 12:58:00 -0000 https://status.mailfloss.com/incident/420791#15e3c8a73525217670e6e3084f524a1c34ab30a8184795251b6647d57ee718f8 The issues from our ingestion provider that were affecting our Instafloss service appear to be resolved and the backlog cleared. Instafloss performance degradation https://status.mailfloss.com/incident/420791 Wed, 28 Aug 2024 14:33:00 -0000 https://status.mailfloss.com/incident/420791#6452a4967a6559a75a5c75a326ad1740b96b0ae95f85505a4b778bc162b8360a Our ingestion provider is experiencing degraded performance and thus we are receiving data at a delayed and degraded pace. Instafloss is affected by this degradation. We are monitoring the situation closely. Instafloss dropping connections https://status.mailfloss.com/incident/347401 Thu, 28 Mar 2024 13:22:00 -0000 https://status.mailfloss.com/incident/347401#94e7593c423ac7eb56a1077f5b3f17ebeff4154e8f4a7729819a949ee4ad121e The issue has been resolved and Instafloss function restored. Instafloss dropping connections https://status.mailfloss.com/incident/347401 Thu, 28 Mar 2024 12:57:00 -0000 https://status.mailfloss.com/incident/347401#079b1125e4091f5d17b754250e6820947225e81c9b8ad314d91c4587ffa844e5 We're currently investigating dropped connections with Instafloss. Many Instafloss emails are not being processed at this time. Uploads, integration page access, and registration are unavailable https://status.mailfloss.com/incident/304478 Thu, 28 Dec 2023 14:49:00 -0000 https://status.mailfloss.com/incident/304478#07548ab601839401917550d7d2ba760b94f85a51f985ba7f9555ce712badb594 We've opened up registration access as the database has continued to respond. Load remains extremely high so we will continue to monitor the situation. Uploads, integration page access, and registration are unavailable https://status.mailfloss.com/incident/304478 Thu, 28 Dec 2023 14:49:00 -0000 https://status.mailfloss.com/incident/304478#07548ab601839401917550d7d2ba760b94f85a51f985ba7f9555ce712badb594 We've opened up registration access as the database has continued to respond. Load remains extremely high so we will continue to monitor the situation. Uploads, integration page access, and registration are unavailable https://status.mailfloss.com/incident/304478 Thu, 28 Dec 2023 14:49:00 -0000 https://status.mailfloss.com/incident/304478#07548ab601839401917550d7d2ba760b94f85a51f985ba7f9555ce712badb594 We've opened up registration access as the database has continued to respond. Load remains extremely high so we will continue to monitor the situation. Uploads, integration page access, and registration are unavailable https://status.mailfloss.com/incident/304478 Wed, 27 Dec 2023 04:15:00 -0000 https://status.mailfloss.com/incident/304478#9f5a678325dee22837d4caf01cdc64ed11ec45666147900c5068fd3a7607853c The database is responding and the queue is improving. Uploads are accessible again. We will continue to monitor the situation closely. Uploads, integration page access, and registration are unavailable https://status.mailfloss.com/incident/304478 Wed, 27 Dec 2023 04:15:00 -0000 https://status.mailfloss.com/incident/304478#9f5a678325dee22837d4caf01cdc64ed11ec45666147900c5068fd3a7607853c The database is responding and the queue is improving. Uploads are accessible again. We will continue to monitor the situation closely. Uploads, integration page access, and registration are unavailable https://status.mailfloss.com/incident/304478 Wed, 27 Dec 2023 04:15:00 -0000 https://status.mailfloss.com/incident/304478#9f5a678325dee22837d4caf01cdc64ed11ec45666147900c5068fd3a7607853c The database is responding and the queue is improving. Uploads are accessible again. We will continue to monitor the situation closely. Uploads, integration page access, and registration are unavailable https://status.mailfloss.com/incident/304478 Tue, 26 Dec 2023 16:12:00 -0000 https://status.mailfloss.com/incident/304478#2968d968c42e9c04b2edcb64faa8a3fcef032aae8f9e7eab6f948e3eece4ace1 Access to the Integrations page has been restored. Uploads and registration are still disabled as we continue to monitor the load and responsiveness of the database. Uploads, integration page access, and registration are unavailable https://status.mailfloss.com/incident/304478 Tue, 26 Dec 2023 16:12:00 -0000 https://status.mailfloss.com/incident/304478#2968d968c42e9c04b2edcb64faa8a3fcef032aae8f9e7eab6f948e3eece4ace1 Access to the Integrations page has been restored. Uploads and registration are still disabled as we continue to monitor the load and responsiveness of the database. Uploads, integration page access, and registration are unavailable https://status.mailfloss.com/incident/304478 Tue, 26 Dec 2023 16:12:00 -0000 https://status.mailfloss.com/incident/304478#2968d968c42e9c04b2edcb64faa8a3fcef032aae8f9e7eab6f948e3eece4ace1 Access to the Integrations page has been restored. Uploads and registration are still disabled as we continue to monitor the load and responsiveness of the database. Uploads, integration page access, and registration are unavailable https://status.mailfloss.com/incident/304478 Tue, 26 Dec 2023 12:10:00 -0000 https://status.mailfloss.com/incident/304478#c60a1a5bfc640b587abb6c3e5e03f218e95c2fd01f34677669731c30138029a4 The database upgrade has completed successfully and maintenance mode is over. Instafloss and API appear to be functioning at full performance, however the app and bulk verification is still degraded. We are monitoring the situation closely. Uploads, integration page access, and registration are unavailable https://status.mailfloss.com/incident/304478 Tue, 26 Dec 2023 12:10:00 -0000 https://status.mailfloss.com/incident/304478#c60a1a5bfc640b587abb6c3e5e03f218e95c2fd01f34677669731c30138029a4 The database upgrade has completed successfully and maintenance mode is over. Instafloss and API appear to be functioning at full performance, however the app and bulk verification is still degraded. We are monitoring the situation closely. Uploads, integration page access, and registration are unavailable https://status.mailfloss.com/incident/304478 Tue, 26 Dec 2023 12:10:00 -0000 https://status.mailfloss.com/incident/304478#c60a1a5bfc640b587abb6c3e5e03f218e95c2fd01f34677669731c30138029a4 The database upgrade has completed successfully and maintenance mode is over. Instafloss and API appear to be functioning at full performance, however the app and bulk verification is still degraded. We are monitoring the situation closely. Uploads, integration page access, and registration are unavailable https://status.mailfloss.com/incident/304478 Tue, 26 Dec 2023 09:46:00 -0000 https://status.mailfloss.com/incident/304478#7d9d77b59a8b0c7b4329842cddfcde63aa84b21d4f074b3f396d469fdf92d77b We've gone into emergency maintenance to do a database upgrade. Once the upgrade is complete we will remove the emergency maintenance and provide another update. Uploads, integration page access, and registration are unavailable https://status.mailfloss.com/incident/304478 Tue, 26 Dec 2023 09:46:00 -0000 https://status.mailfloss.com/incident/304478#7d9d77b59a8b0c7b4329842cddfcde63aa84b21d4f074b3f396d469fdf92d77b We've gone into emergency maintenance to do a database upgrade. Once the upgrade is complete we will remove the emergency maintenance and provide another update. Uploads, integration page access, and registration are unavailable https://status.mailfloss.com/incident/304478 Tue, 26 Dec 2023 09:46:00 -0000 https://status.mailfloss.com/incident/304478#7d9d77b59a8b0c7b4329842cddfcde63aa84b21d4f074b3f396d469fdf92d77b We've gone into emergency maintenance to do a database upgrade. Once the upgrade is complete we will remove the emergency maintenance and provide another update. Uploads, integration page access, and registration are unavailable https://status.mailfloss.com/incident/304478 Mon, 25 Dec 2023 10:15:00 -0000 https://status.mailfloss.com/incident/304478#4bd364c8967225cb8d539d684c623ca896b76a0988c017002e49f82f12de50f9 Services are beginning to respond much better than before after some changes and the queue is getting worked on. The database is still at maximum CPU usage, however queries are responding. We're monitoring the situation closely to ensure we are heading in the right direction. Uploads, integration page access, and registration are unavailable https://status.mailfloss.com/incident/304478 Mon, 25 Dec 2023 10:15:00 -0000 https://status.mailfloss.com/incident/304478#4bd364c8967225cb8d539d684c623ca896b76a0988c017002e49f82f12de50f9 Services are beginning to respond much better than before after some changes and the queue is getting worked on. The database is still at maximum CPU usage, however queries are responding. We're monitoring the situation closely to ensure we are heading in the right direction. Uploads, integration page access, and registration are unavailable https://status.mailfloss.com/incident/304478 Mon, 25 Dec 2023 10:15:00 -0000 https://status.mailfloss.com/incident/304478#4bd364c8967225cb8d539d684c623ca896b76a0988c017002e49f82f12de50f9 Services are beginning to respond much better than before after some changes and the queue is getting worked on. The database is still at maximum CPU usage, however queries are responding. We're monitoring the situation closely to ensure we are heading in the right direction. Uploads, integration page access, and registration are unavailable https://status.mailfloss.com/incident/304478 Sun, 24 Dec 2023 10:21:00 -0000 https://status.mailfloss.com/incident/304478#5db5f4bb75d4cc8638ec47716a7de5fcef1111b1eaaa7e83163fd1ee291bf67c We've temporarily disabled file uploads, access to the integrations page, as well as new registrations as we deal with severe strain on our systems. Our database is fully saturated and the app is slow to respond. Unfortunately our efforts to alleviate the strain have not given us the results we've wanted. This is a temporary measure until we can reduce the strain on our servers. Thanks for your patience as we work to resolve the heavy load. Uploads, integration page access, and registration are unavailable https://status.mailfloss.com/incident/304478 Sun, 24 Dec 2023 10:21:00 -0000 https://status.mailfloss.com/incident/304478#5db5f4bb75d4cc8638ec47716a7de5fcef1111b1eaaa7e83163fd1ee291bf67c We've temporarily disabled file uploads, access to the integrations page, as well as new registrations as we deal with severe strain on our systems. Our database is fully saturated and the app is slow to respond. Unfortunately our efforts to alleviate the strain have not given us the results we've wanted. This is a temporary measure until we can reduce the strain on our servers. Thanks for your patience as we work to resolve the heavy load. Uploads, integration page access, and registration are unavailable https://status.mailfloss.com/incident/304478 Sun, 24 Dec 2023 10:21:00 -0000 https://status.mailfloss.com/incident/304478#5db5f4bb75d4cc8638ec47716a7de5fcef1111b1eaaa7e83163fd1ee291bf67c We've temporarily disabled file uploads, access to the integrations page, as well as new registrations as we deal with severe strain on our systems. Our database is fully saturated and the app is slow to respond. Unfortunately our efforts to alleviate the strain have not given us the results we've wanted. This is a temporary measure until we can reduce the strain on our servers. Thanks for your patience as we work to resolve the heavy load. Slow email verification https://status.mailfloss.com/incident/136537 Wed, 16 Nov 2022 18:22:00 -0000 https://status.mailfloss.com/incident/136537#d72e55aadcd3287146ee157ce6528e111eb6e5d852fd772022c724f4edec6d6e Service is back to normal. We will continue to monitor the situation. Thanks for your patience as we worked to restore service back to normal. Slow email verification https://status.mailfloss.com/incident/136537 Wed, 16 Nov 2022 15:46:00 -0000 https://status.mailfloss.com/incident/136537#b6000c0d560ef20c37730113f5175fe4a08ecddd0f8407d3b3026017807cf2ee We're currently experiencing many response timeouts and are investigating. Email verification is slower than usual. Thanks for your patience as we work to resolve the issue. Dropped database connections https://status.mailfloss.com/incident/102895 Mon, 18 Jul 2022 23:55:00 -0000 https://status.mailfloss.com/incident/102895#28500c431fc33068bc49be96fda80ad2bdc9fafa7057e019661bf4efaa7e256b Systems are back to normal and the queue has been cleared. Thanks so much for your patience and understanding as we worked to resolve this issue. This incident is related to the downtime experienced on July 15th, and we are looking to patch these weaknesses in our infrastructure asap. This is our top priority until we can get it under control. Dropped database connections https://status.mailfloss.com/incident/102895 Mon, 18 Jul 2022 23:55:00 -0000 https://status.mailfloss.com/incident/102895#28500c431fc33068bc49be96fda80ad2bdc9fafa7057e019661bf4efaa7e256b Systems are back to normal and the queue has been cleared. Thanks so much for your patience and understanding as we worked to resolve this issue. This incident is related to the downtime experienced on July 15th, and we are looking to patch these weaknesses in our infrastructure asap. This is our top priority until we can get it under control. Dropped database connections https://status.mailfloss.com/incident/102895 Mon, 18 Jul 2022 23:00:00 -0000 https://status.mailfloss.com/incident/102895#16beb470166f1a4ebafef1f9977f418120eade7148d403db94fd7a0106c420fb We're currently experiencing degraded performance due to high load and dropped database connections. This is especially affecting our webhooks and Superfloss feature. Thanks for your patience while we troubleshoot. Dropped database connections https://status.mailfloss.com/incident/102895 Mon, 18 Jul 2022 23:00:00 -0000 https://status.mailfloss.com/incident/102895#16beb470166f1a4ebafef1f9977f418120eade7148d403db94fd7a0106c420fb We're currently experiencing degraded performance due to high load and dropped database connections. This is especially affecting our webhooks and Superfloss feature. Thanks for your patience while we troubleshoot. Services are unavailable. https://status.mailfloss.com/incident/102268 Fri, 15 Jul 2022 15:16:00 -0000 https://status.mailfloss.com/incident/102268#ec4a2b94fb76f92cac0408c66885cde1df1b3775ffde814a07fcb912596479a0 Systems are back online and stable. We'll continue to monitor the situation. Thanks so much for your patience as we worked to resolve the issue. Services are unavailable. https://status.mailfloss.com/incident/102268 Fri, 15 Jul 2022 15:16:00 -0000 https://status.mailfloss.com/incident/102268#ec4a2b94fb76f92cac0408c66885cde1df1b3775ffde814a07fcb912596479a0 Systems are back online and stable. We'll continue to monitor the situation. Thanks so much for your patience as we worked to resolve the issue. Services are unavailable. https://status.mailfloss.com/incident/102268 Fri, 15 Jul 2022 15:16:00 -0000 https://status.mailfloss.com/incident/102268#ec4a2b94fb76f92cac0408c66885cde1df1b3775ffde814a07fcb912596479a0 Systems are back online and stable. We'll continue to monitor the situation. Thanks so much for your patience as we worked to resolve the issue. Services are unavailable. https://status.mailfloss.com/incident/102268 Fri, 15 Jul 2022 14:52:00 -0000 https://status.mailfloss.com/incident/102268#ac053fba4e07b8815b0c9c6d7f3938a85e15f164151eb98075ffa7a315a10187 Services are coming back online and database is stabilizing. We'll continue to monitor the situation as we process the backlog. Thanks for your continued patience while we work to correct the issue. Services are unavailable. https://status.mailfloss.com/incident/102268 Fri, 15 Jul 2022 14:52:00 -0000 https://status.mailfloss.com/incident/102268#ac053fba4e07b8815b0c9c6d7f3938a85e15f164151eb98075ffa7a315a10187 Services are coming back online and database is stabilizing. We'll continue to monitor the situation as we process the backlog. Thanks for your continued patience while we work to correct the issue. Services are unavailable. https://status.mailfloss.com/incident/102268 Fri, 15 Jul 2022 14:52:00 -0000 https://status.mailfloss.com/incident/102268#ac053fba4e07b8815b0c9c6d7f3938a85e15f164151eb98075ffa7a315a10187 Services are coming back online and database is stabilizing. We'll continue to monitor the situation as we process the backlog. Thanks for your continued patience while we work to correct the issue. Services are unavailable. https://status.mailfloss.com/incident/102268 Fri, 15 Jul 2022 14:05:00 -0000 https://status.mailfloss.com/incident/102268#ee536769fd0f20638be7c9fdfef3fbaa7f288a6de6b6a16198373274f3be0e3b We're currently experience an inability to connect to our database. Services are down while we work to resolve this issue. Thank you for your patience and understanding as we work to resolve the issue as quickly as possible. Services are unavailable. https://status.mailfloss.com/incident/102268 Fri, 15 Jul 2022 14:05:00 -0000 https://status.mailfloss.com/incident/102268#ee536769fd0f20638be7c9fdfef3fbaa7f288a6de6b6a16198373274f3be0e3b We're currently experience an inability to connect to our database. Services are down while we work to resolve this issue. Thank you for your patience and understanding as we work to resolve the issue as quickly as possible. Services are unavailable. https://status.mailfloss.com/incident/102268 Fri, 15 Jul 2022 14:05:00 -0000 https://status.mailfloss.com/incident/102268#ee536769fd0f20638be7c9fdfef3fbaa7f288a6de6b6a16198373274f3be0e3b We're currently experience an inability to connect to our database. Services are down while we work to resolve this issue. Thank you for your patience and understanding as we work to resolve the issue as quickly as possible. Slow email verification https://status.mailfloss.com/incident/83563 Sat, 23 Apr 2022 11:12:00 -0000 https://status.mailfloss.com/incident/83563#c0976741c4c2d93f35b7ce914adff6edf1fe825c28dd0c93c7df8125e0d1731f Services appear to be back to normal. We needed to revert back to our old queuing method. We may experience interruptions as we try to bring the new queuing back online, and will provide future status updates if that is the case. We will do our best to avoid any interruption. Slow email verification https://status.mailfloss.com/incident/83563 Sat, 23 Apr 2022 11:09:00 -0000 https://status.mailfloss.com/incident/83563#bd291c99bb97a1de760a044974c7a62395c484631b84f842e17ad1242e87b7f1 The backlog has been cleared and email verification has resumed back to normal. We will continue to monitor the situation to ensure systems have fully recovered. Slow email verification https://status.mailfloss.com/incident/83563 Sat, 23 Apr 2022 08:26:00 -0000 https://status.mailfloss.com/incident/83563#caac797c02658796078c16d136b4d38b7c4f3791b59a3ed27799c773a02be272 We've been able to resume email verification and are currently working through the backlog. This will take some time as our database is also degraded due to the large backlog. Thank you for your continued patience as we continue to work through the queue. Slow email verification https://status.mailfloss.com/incident/83563 Sat, 23 Apr 2022 02:10:00 -0000 https://status.mailfloss.com/incident/83563#acaa81c905cfb378db83e2ec11c7ee1ebdade703205c79f6437d99514209ccb5 We're currently experiencing severe degradation due to blocked queues. Email verification is very slow. We're working hard to resolve this asap. Thanks for your understanding and patience as we work to resolve the issue.